Open your agent in the console and select Dashboard.
Billing controls live on the Dashboard. The Dashboard shows available funds, approximate minutes remaining, recent spend, and an Add funds drawer.
Available funds
The Current Balance card shows the agent's available funds in dollars at $0.10 per minute.
The card also shows approximate minutes remaining.
Usage deduction
When a call ends, Leilani records elapsed call time and deducts that elapsed time from the agent balance.
The recent usage cards and chart use completed call records for the selected agent.
Add funds
Select Add funds from the Dashboard to open the payment drawer.
The drawer supports preset amounts:
$25$50$100$250
You can also enter a custom amount.
When payment succeeds, the added funds appear on the agent balance.
Payment limits
Accepted payment amounts are $10 to $10,000.
Amounts outside that range are rejected.
Processing behavior
Card payments are handled by the payment processor.
Leilani does not store full payment card numbers.
After a successful payment, funds are added to the selected agent.
Operational guidance
- keep enough funds available before high-call-volume periods
- watch the Dashboard during launches and after configuration changes
- use a shared operations card or account where your organization requires centralized billing control
- contact support if a successful payment does not appear in the console balance