Open your agent in the console and select Dashboard.
The Dashboard is the operating overview for one agent. It shows registration state, available funds, active-call count, recent usage, and searchable recent calls.
Registration
The Registration card shows the current SIP registration state:
SucceededPendingFailed
When registration succeeds, the Dashboard shows how long the agent has been registered. When registration fails, it shows the error message if one is available.
Use Restart after changing connection details or when registration needs to be retried. Restarting ends active calls.
Current Balance
The Current Balance card shows available call-time credit in dollars at $0.10 per minute. The card also shows approximate minutes remaining.
Use Add funds to open the payment drawer. Preset amounts are $25, $50, $100, and $250; a custom amount can also be entered.
Active Calls
The Active Calls card shows how many callers are currently connected to the selected agent.
To supervise those calls, open Inbox.
Recent Calls
The Recent Calls card summarizes the last 14 days:
- total calls
- total spend
- daily call volume
- elapsed minutes
The chart uses completed call records for the selected agent.
Call Log
The Call Log searches recent calls from the last 14 days.
Search matches caller username and display name. Results show:
- caller username
- caller display name when available
- call timestamp
- elapsed call duration
The Call Log is search-first: enter a query to list matching calls.
Payment behavior
Card payments are handled by the payment processor. Leilani does not store full payment card numbers.
Accepted payment amounts are $10 to $10,000.