# Operations

Operations docs cover the surfaces used to run Leilani in production.

## Monitor live service

Use [Dashboard](dashboard.md) to monitor registration state, balance, active calls, and recent usage.

Use [Inbox](inbox.md) to supervise active calls, watch transcripts, manually transfer, or hang up.

## Keep agents funded

Use [Billing & Usage](billing-and-usage.md) to understand balance, payment flow, and usage deduction.

## Review trust posture

Use [Trust](trust.md) for the product-level data handling summary.

For formal terms, see [Privacy Policy](privacy-policy.md) and [Terms of Service](terms-of-service.md).

## Operational cadence

For production agents, review these regularly:

- SIP registration state
- available funds
- recent call volume and elapsed minutes
- transcript quality
- directory sync health
- Knowledge Base job freshness
- Function and MCP failures surfaced in logs
- access list and owner